vidinfra
  1. Getting Started
vidinfra
  • Documentation
    • Guides
      • Welcome
      • Getting Started
        • What is Vidinfra?
        • Quick Start Guide
        • Publish First Video
        • FAQs
      • Upload & Import Videos
        • Upload from Device
        • Import from Vimeo
        • Import from YouTube
        • Import from Zoom
      • DRM
        • Widevine DRM
        • FairPlay DRM
      • Accounts
        • Accounts
      • Organization Settings
        • User Management
        • Billing
        • Settings
  • API Reference
    • Auth
      • User Registration
      • User Login
      • Verify-email
      • Forgot Password
      • Forgot Password Verify OTP
      • Forgot Password Set
      • Resend OTP
      • Logout
      • Set Password
      • Check Account exists
      • Update Password
      • Google Oauth Redirect
      • Google Oauth Callback
      • api-access-check
      • New Auth token using Refresh token
      • Github Oauth Redirect
      • Google Oauth Callback Copy
      • Get User Sessions
      • Delete User Sessions
    • User
      • Profiles
      • Profile Updates
      • Profile Avatar update
    • Projects
      • Get projects list
      • Get project
      • Create New Project
      • Destory Project
      • Update project
      • upload logo
      • Get Project Settings
      • Upsert Project Settings
    • Organization
      • List organizations
      • Create an organization
      • Get an organization
      • Update an organization
      • Switch an organization
    • Organization's invitations
      • Sent invitation list
      • Send invitation
      • Show Token
      • Accept Invitation
      • Reject Invitation
    • Audits
      • Audits
    • Members
      • Members
      • test permission
    • API Keys
      • Get All API keys
      • Get API Key
      • Create API Keys
      • Destory API Keys
      • api key middleware (test)
    • Folders
      • Get All Folders
      • Create Folder
      • Get Folder by ID
      • Update Folder
      • Move Folder
      • Bulk Move Folders (empty)
      • Delete Folder
      • Get Folder Tree
    • Videos
      • Get All video of a project
      • Get a Video
      • Get Video using Custom field
      • create video
      • Upload thumbnail
      • Update video
      • Destroy video
      • Search Video
      • batch video Assign to collecition
      • Mark Thumbnail As Default
      • Get Video Timelines
    • Video Metas
      • Create or Update Video Meta Data
      • Get All Meta Data of a Video
    • Video Captions
      • create video caption
      • Delete a video Caption
      • Get video caption
    • Video Chapter
      • create video chapters
    • Uploads
    • Tags
      • Get all tags upder a project
      • Create Tag
      • Delete tag
    • Players
      • Get all Players
      • Create Player
      • Get Specific player
      • update player
      • Delete Player
      • Player Mark as default
    • Webhook Endpoints
      • Get webhook
      • create web hook
      • GET Webhook by ID
      • Update webhook
      • Delete web hook
    • Advertisements
      • get all ads
      • create ads
      • get single advertisement
      • Update ads
      • Delete ads
    • Migrate
      • welcome
      • Debug
      • test
    • Webhook Event Logs
      • Get webhook event logs
      • Resend Webhook event by Id
      • Resend All Webhook Event
    • Analytics Direct Api
      • geo-distribution
      • Project Views
      • avg video watch
      • Total watch Time
      • Project Avg Watch per Unique user
      • Total Player Error
      • project popularity-analysis
      • Project Collection Insights
      • Collection Views
      • Collection avg Watch time
      • Collection Avg Watch per unique user
      • Collection Geo Distribution
      • Get all Users
      • User media views
      • User Avg video watch
      • user Player log
      • user sessions
      • Get all Video
      • video Player error
      • Video View
      • video Geo Distribution
      • video Avg watch
      • copy
    • Streams
      • Create livestream
      • Get all stream
      • Get a livestream
      • update status of livestream
      • delete a stream
      • get livestream historys
    • Stream Metas
    • Usages
      • Bandwidth Usage
      • Storage Usage
      • Get Over Usage
    • Encoding profile
      • Get all profiles
      • Create profile
      • Get A profile
      • Update a encoding profile
      • Delete a encoding profile
      • Make a profile default
    • Project Matrics
      • Get Matrics
      • project Usages
    • Access Control
      • Put Access Control
      • Get access Control
    • Analytics
      • Project Get geo-distribution
      • project views
      • Project avg video watch
      • Project Total Watch
      • Project Avg Watch per Unique user
      • Project All Player Errors
      • Project Popularity Analysis
      • Project Collections insights
      • Collection Geo Distribution
      • Collection avg watch time
      • Collection avg watch per unique User
      • Collection Player error
      • Video Geo Distribution
      • Video views
      • Video Avg Watch
      • Video Player Log
      • User
      • User Avg Video Watch
      • User Total Watch
      • User player error log
    • Plan
      • public plans
      • current plan
      • Account Plans
      • Get plan by ID
      • Admin Get Plans
      • Admin Create plan
      • Admin Get Plan by ID
      • Admin Update Plan by ID
      • Admin Delete plan By ID
      • Admin Get Plan Metrices
      • Admin Get Plan Metrices By Type
      • Admin Create Plan Matrices By Type
      • Admin Update Plan Metrices By ID
    • Upload Tokens
      • Obtain credentials before upload
    • subscribe
      • stripe redirect subscription
        • create checkout session
        • over usage payment
      • current subscription
      • discribe a plan by planCode
      • subscribe
      • cancel subscription
      • over usage payment
      • Stripe over usage autopay payment (test)
    • Transaction
      • Get All Transaction
    • Invoice
      • Get All Invoices
      • Get Invoice by ID
    • vimeo video importer
      • vimeo job list
      • Vimeo videos by migration id
      • Vimeo Set video importer
      • Vimeo sync import
      • Vimeo import videos
      • Get pull videos
      • pull video from url
    • test
      • Welcome to vidinfra Copy
      • metrics
    • transcoding service
      • get all jobs
      • get a job
      • create jobs
      • Update a job
      • Delete a job
      • create job v2
    • transcoding service v2
      • create jobs
      • get all jobs
      • get a job
      • Update a job
      • Delete a job
    • Welcome to vidinfra
      GET
    • health check
      GET
    • Regions List
      GET
    • key
      POST
    • Untitled Endpoint
      GET
  1. Getting Started

FAQs

Frequently asked questions for all your video needs

How can I download my original videos?#

You can download your original videos from the Video Settings page. Navigate to Video CMS, select the video you want to download, and find the Download option on the right panel. Click Download Video to get the original file.

Does Vidinfra store my data?#

Vidinfra collects video analytics such as views and engagement metrics to provide insights into your content performance. However, we prioritize user privacy, and you have the option to disable analytics tracking in the Collection Settings.

How do I add subtitles to videos?#

There are two ways to add subtitles in Vidinfra:
1.
AI-Generated Subtitles – Select subtitle languages in the Processing Settings to generate subtitles automatically for new videos.
2.
Manual Subtitles – Upload SRT files via the Video Settings page to add subtitles manually.

Can I embed videos on third-party LMS and platforms?#

Yes, Vidinfra supports video embedding across multiple platforms. We provide iframe (HTML) code, HLS (M3U8) URL, MP4 URL, and DASH (MPD) URL. Vidinfra is compatible with WordPress, Thinkific, Moodle, Salesforce, Webflow, Circle.so, Medium, and other custom-built tools that support video embedding.

How do I customize player settings?#

Vidinfra allows complete player customization, including color themes, logos, control settings, and UI preferences. Changes may take 10-15 minutes to reflect on the video.

How can I migrate videos from Vimeo to Vidinfra without manual downloads and uploads?#

Vidinfra offers a Vimeo integration that enables direct video migration. Simply select the videos you want to transfer, click Import Videos, and let Vidinfra handle the rest. You’ll receive a notification once the migration is complete.

Can I allow users to download videos?#

Yes, to enable video downloads:
1.
Activate MP4 processing in Processing Settings.
2.
Go to Player Settings and enable the Show Download Button option.

How do I prevent screenshots and screen recording when DRM is enabled?#

Ensure DRM protection is enabled in your Video Profile Settings to prevent unauthorized screenshots and screen recording.

How can I implement AVOD (Ad-Supported Video on Demand) in Vidinfra?#

AVOD can be set up using a VAST Tag URL. Refer to our VAST Tag Documentation for a step-by-step guide.

Does Vidinfra suggest related videos at the end, similar to YouTube?#

Currently, we do not offer an algorithm-based related video suggestion feature. If you’d like this feature, you can submit an upvote for it.

If I add a user with the same email to different channels, does it count as multiple users?#

No. If the same email is used for multiple channels, it will be counted as one user.

Why aren’t my updated video settings reflecting immediately?#

Vidinfra caches video settings for faster performance. Updates may take 10-15 minutes to reflect. If changes don’t appear after this period, please reach out to support.
Modified at 2025-06-19 04:59:01
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